From the beginning, one of the priorities has been to maintain service at the highest, repeatable level.
Each customer expects a quick response and precision in action, which is not easy when the installations cover the whole territory of Poland and we are often separated by 600-700 km of road.
To meet these requirements, the CUMULUS Connect remote connectivity system was developed
It has enabled CES to enter Industry 4.0 fully prepared, while meeting our customers' needs, increasing the availability of the systems we run, and improving the working experience not only for programmers and automation engineers, but also for mechanics and technical department managers.
Our connections are used by owners, directors and staff of factories, biogas plants, or treatment plants, and that's not all. The system is being developed all the time and gives more and more interesting possibilities, such as generating reports and statistics on the operation of equipment, sending notifications about unscheduled stops, or service reminders. With the CUMULUS Connect system, the distance from your plants ceases to matter.
When on-site technical support is needed
Remote supervision of the equipment
Access to distributed controllers in a commissioned process line
CES has a recipe for that. A secure VPN connection based on the CUMULUS service connection server. All you need is a CUMULUS Connect module, access to the Internet in any form (via LAN, Wi-Fi, GSM, LTE, etc.) and an account on the CUMULUS server.
Rigid address? Not required.
Port forwarding by local admin? Not required.
The supplied system is ready for operation immediately after switching on. It allows direct connection of devices that support TCP-IP communications, and most devices that use serial communications.
